Need help with one of our apps? Our own team, the same people who build the product, answers every request. Write to owner@elizabethsolutions.com and include the app name, your device and OS version, and a short description of the issue. We aim to reply within 2 business days.
Contact support
Email: owner@elizabethsolutions.com
Please send your request from the email address linked to your account, if you have one. Screenshots or screen recordings help us resolve issues faster.
Manage or cancel a subscription
iPhone, iPad and Mac (App Store)
Open Settings, tap your name, then Subscriptions, select the subscription and tap Cancel Subscription. Cancel at least 24 hours before the renewal date to avoid being charged for the next period.
Android (Google Play)
Open the Google Play Store, tap your profile icon, then Payments and subscriptions, Subscriptions, select the subscription and tap Cancel subscription.
Deleting the app does not cancel your subscription.
Refunds
Payments are processed by Apple or Google, so refunds are handled under their policies.
- App Store: request a refund at reportaproblem.apple.com.
- Google Play: request a refund through Google Play. If more than 48 hours have passed since the purchase, you can also contact us and we will review your request.
Restore purchases on a new device
Sign in with the same Apple ID or Google account you used for the purchase, open the app and use Restore purchases in the app settings or on the subscription screen.
Report a bug or request a feature
Your feedback directly shapes our roadmap. Email owner@elizabethsolutions.com with the subject "Bug report" or "Feature request". Include the app version and steps to reproduce for bugs.
Account and privacy requests
To delete your account and associated data, see Account deletion. For access, correction or other privacy requests, see our Privacy Policy.
Company details
Elizabeth LLC (d/b/a Elizabeth Solutions)30 N Gould St, Ste N, Sheridan, WY 82801, United States
Email: owner@elizabethsolutions.com